Annotated sample of LG USA Support’s public description of the August 28, 2026 Terms of Use / Arbitration Agreement update (article dated 09/02/2026). The last full published on-TV Terms of Use in this corpus is 2024-01-01.md. The post-update clause text has not been published as HTML or PDF. Companion support article: https://www.lg.com/us/support/help-library/lg-tv-how-to-agree-to-the-user-agreements--20155154186594 (07/28/2026). Limited Warranty arbitration at https://www.lg.com/us/arbitration is a different document and is not treated as the on-TV Terms of Use.
# SAMPLE / PLACEHOLDER — on-TV Terms of Use effective August 28, 2026
**This is not a verbatim copy of LG's Terms of Use.** The January 2024 Smart Media Product Terms of Use (including the US arbitration clause) is archived as `2024-01-01.md`. This file archives LG's *public explanation* of a later material change so the tracker can show what support copy said about the August 28, 2026 rewrite.
## Archival status
- Status: **SAMPLE / annotated**
- Effective (per LG support): **August 28, 2026**
- Support article date: **09/02/2026**
- Replace-with: on-TV dump of the post-update Terms of Use, including the rewritten Arbitration Agreement section
## What LG said changed (quoted from LG USA Support)
> Seeing a User Agreements screen on your LG TV? Your TV is working normally LG updated its Terms of Use, mainly the Arbitration Agreement. The updated terms took effect on August 28, 2026.
> LG updated its Terms of Use, with the main changes affecting the Arbitration Agreement. This agreement explains how disputes between you and LG are resolved. LG provided 30 days’ notice before the updated terms took effect on August 28, 2026.
> Because the agreement changed significantly, LG is legally required to obtain your consent again. The notice appears only once and will not appear again after you respond.
> The Terms of Use and Privacy Policy are required to use smart services such as Netflix and YouTube. All other agreements are optional.
> If you decline the required agreements, smart services will remain unavailable. The User Agreements screen appears again the next time you try to use a smart service.
> Q. Why Did LG Update the Terms of Use?
> A. Like many consumer electronics companies, LG periodically updates its Terms of Use to provide clearer information about its products and services, clarify rights and responsibilities, and address evolving legal and regulatory requirements. A primary goal of this update is to improve the dispute resolution process so that customer claims can be resolved more quickly and amicably.
> Q. Why Can’t I Use Netflix or YouTube Without Accepting the Required Agreements?
> A. LG’s smart TV platform downloads, updates, and manages third-party apps. LG needs your acceptance of the Terms of Use and Privacy Policy to provide these services. Agreements related to viewing information, voice features, and personalized ads are optional and are not required to use basic smart services.
> Q. Can I Turn Off This Notification?
> A. No. Because the Terms of Use are part of your agreement with LG, we are required to notify you of material changes. Therefore, this notice cannot be disabled. Once you respond, it will not appear again.
Source: [How to Accept the Updated User Agreements on Your LG TV](https://www.lg.com/us/support/help-library/how-to-accept-the-updated-user-agreements-on-your-lg-tv--20155426555618) (live fetch 2026-09-13).
## Companion support article (quoted, not on-TV clause text)
> To access various content and services on your TV, connect to the internet and agree to the User Agreements.
> LG Smart TVs require an internet connection to provide content and services. To ensure these services work properly and to protect your personal information, an active network connection and agreement to the User Agreements are required.
Source: [How to Agree to the User Agreements](https://www.lg.com/us/support/help-library/lg-tv-how-to-agree-to-the-user-agreements--20155154186594) (dated 07/28/2026).
## Why this matters in the tracker
- **Forced re-consent + app gating.** The required ToS is not a take-it-or-leave-the-ads checkbox; LG says declining it blocks smart services.
- **Arbitration is the highlighted delta.** LG itself identified the Arbitration Agreement as the main change. Compare with the January 2024 published clause in `2024-01-01.md`. Do not assume the 2024 wording is what appeared on TVs after August 28, 2026.
- **Notice cannot be dismissed forever without a decision.** LG says the prompt cannot be turned off; choosing Later defers until the next smart-app launch.
## Still missing (do not invent)
The support articles do **not** publish the August 2026 arbitration clause, any new class-waiver wording, or a new opt-out address. Those belong in a later archived version once someone captures the on-TV document. The January 2024 Terms of Use, Legal Notice, and Smart Media Product Privacy Policy from the public Legal Notice PDF are archived separately and are labeled as those earlier documents.